Service 01 · Design

Practical.
Scalable.
Ready for funding.

We build programs that are practical, scalable and ready for funding, so you can show funders exactly what you plan to do and why it matters to your community.

Agency staff mapping a program model on a wall

What design includes

The foundations a strong program needs.

Each piece is built with your team and shaped by your community context, so it holds up in a funding application and in day-to-day delivery.

01

Program models and frameworks

A clear model that sets out who the program serves, what it delivers and how success is measured.

02

Implementation guides

Step-by-step guidance your team can follow to launch and run the program.

03

Job descriptions and staffing structures

Roles, reporting lines and staffing levels sized to the program and its budget.

04

Policy and procedure development

Policies and procedures that support consistent, accountable service delivery.

Why it matters

Define the impact first. Funding follows a focused plan.

We understand how difficult it can be for resource-strapped nonprofits to secure funding and build a strong strategy. The first step is to define the impact you want to make and build a focused plan around it. With that in place, you are in a much better position to tell your story to funders and show why your mission is crucial.

We work with you to create a clear, actionable strategy, identify the right funding sources and develop compelling grant proposals. That helps you make the most of limited resources, build lasting relationships with funders and make a strong case for support.

Workshop table with planning materials
Proposal draft and notes on a desk

What does Design mean?

What the design stage covers.

Design is where we look closely at your agency and your community, then shape the program and the funding approach around what we find.

01

Identify agency and community service gaps

02

Determine the current efficiency of programs

03

Identify new opportunities for growth

04

Identify new funding opportunities

05

Develop compelling grant proposals

06

Build community and funder partnerships

Digital and AI solutions

Modernizing service delivery through accessible technology.

We design technology into programs where it helps people reach services, especially in rural and remote communities.

01

Technology-lending programs

Program models that put devices in the hands of people who need them to take part in services.

02

Digital literacy training

Training that builds the confidence clients and staff need to use online services and tools.

03

AI-supported navigation tools

Tools that help people find the right program, resource or next step more easily.

04

Online resource hubs

A central place where clients, families and partners can find information and resources.

05

Remote and rural service models

Ways of delivering programs to people who live far from in-person services.